Events/Telecourses/Webinars/Live On Demand Courses
Due to administrative costs, salaries, coordination activities, materials printed, materials acquisitions, hotel contracts (live events) and all other business expenses incurred for a public event/telecourse/webinar/live on demand & personal coachings, all registration fees are a non-refundable purchase and purchases are specific to the course date. All event dates are subject to change due to logistical factors and attendance rate.
All registration fees are a non-refundable purchase. Coaching sessions are booked with the coach that you purchase with and are non-transferable. Coaching sessions must be completed within 6 months from the date of purchase.
Failure to attend
Failure to attend a registered event (this includes both live events and webinars) will result in the forfeiture of payments collected toward the event registration. No refund or transfer will be issued.
All LIVE event pricing includes event tuition only unless specified. All food, travel and accommodation costs (if applicable) are not included in the event price unless specifically stated in writing by The Agency 8. Applicable travel and lodging costs are the sole responsibility of course participants.
CS Systems, Digital Products, Books, Coaching Programs and Memberships
Any Agency 8 media, print, clothing products (e.g. CDs, books,digital products, learning systems, etc.) or coaching packages are non-refundable purchases.
Damaged durable products must be reported within 10 days of receipt or no replacement will be issued. No returns will be accepted after 30 days. No outdated or used products will be accepted as a return. Please note that we only accept returns for product purchased through our company , The Agency 8 (a copy of your bill of sale must accompany the return to receive replacement).
All clothing and other durable goods are a non-refundable purchase.
Monthly Memberships: A monthly membership maybe cancelled with a request via Diana Frerick at least 15 days before next payment date.
Cancellations will not be backdated. No refund shall be issued on monthly payments.
The Agency 8 reserves the right to refuse any return.